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USER GUIDE
Every product sold comes with a USER GUIDE in the box with information such as:
About Our Brand • Product Parts Guide • Setting Up Your Product • Places to Use Your Product • Care Instructions • Change The World With GoodHome
CUSTOMER SUPPORT
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faq
The DUO by GoodHome is warranted to be free of defects in material and craftsmanship.
Our warranty does not cover normal user wear and tear, environmental factors, accidental damage, or misuse.
For product related issues, please submit a Product Support Inquiry and a member on our support team will be happy to assist you.
Versatile tool for any space at home: Bathroom, Kitchen, Living Room, Garage, Pool, Deck.
Use for multiple applications: Dry Cleaning, Wet Cleaning, Wall, Floor
Use on multiple surface types: Marble, Terra Cotta, Ceramic, Porcelain, Stone, Concrete, Linoleum, Vinyl
*Not suitable for wooden floor.
Inside the box, you will find: a. 4 parts of the product (1 brush head, 2 pieces of the rods, and 1 piece of comfort grip) b. 1 user guide c. 1 offer card
All orders are processed for shipping by the Amazon Fulfilment Center.
According to Amazon FBA, in addition to transit time, please allow 1-2 business days for standard order processing. Deliveries will arrive approximately 2-7 business days after the order has been processed.
The handle can reach up to a maximum of 50-inch long, it is 30% longer than the leading brand. You can save your back & knees and can comfortably clean while standing up.
The brush head is 10-inch long compared to others at only 7-inches. Off course, with the 10-inch brush head, you can finish cleaning faster.
The DUO is designed with a modern minimalist aesthetic. It comes in cool grey color with accents of brush aluminum and white.
The DUO is made for quick assembly. Just 4 easy steps, you’ll start cleaning in less than 5 minutes. Just follow the instructions available in the User Guide.
You can easily disassemble it with no problem. The best is to use its space saver feature – use its built-in hang hook. Simply hang the product with your other cleaning tools.
The handle is made of modern lightweight aluminum. The product weighs just 1.36 pounds.
The bristles are made of dense nylon bristles that cleans stains more efficiently and effortlessly without scratching or harming your floors, walls or windows.
The built-in squeegee / scraper is made of TPR or Thermal Plastic Rubber, a high- quality flexible rubber material. TPR material is the industry standard used in quality scrapers and squeegees that need blade flexible yet firmness.
The DUO is designed to handle 45 pounds of force, strongest in its class. You can say goodbye to cheap products with rods that easily bend.
It will never fall off. This is one of the main complaints of customers. Most products are made for you to screw on the brush head to a rod. This means when you put force in cleaning your floors and walls, the brush head can unscrew and you need to stop and screw it back on.
We made the DUO listening to your complaints. The DUO’s Click-On ™ feature ensures the brush head stay 100% in place. It will never fall off no matter how much force you use while cleaning.
The DUO is made to be better, beautiful and more powerful. We wanted to take away your floor brushing frustrations.
The rod will never come loose because of its Telescopic Click-On™ feature. This ensures the rod stay 100% in place right at the length that you want.
Typically, a floor brush user will apply 10 – 20 pounds of force while cleaning. We selected a lightweight aluminum rod that can withstand 45 pounds of force. The DUO is definitely strongest in its class. With normal brushing conditions, you cannot bend the product so easily.
The DUO’s rod can be extended up to 50-inch long, effectively reach hard-to-reach corners without you bending your back.
The brush is made of dense nylon bristles perfect for easy & effortless cleaning without scratching floors. The brush will last a long time given normal wear & tear.
The DUO is made of lightweight aluminum. With normal usage following its easy Care Instructions, your product won’t rust. Please refer to the User Guide to avoid rust.
With proper care, the DUO is good for a long time.
- Simply clean with soap and water like any other cleaning tool. And use the built-in hang hook to hang to dry. - Don't sit or step on the rod - Keep Dry - No Sun Exposure - No Extreme Pressure
The scraper design works very well. The built-in squeegee / scraper is made of TPR or Thermal Plastic Rubber, a high-quality flexible rubber material. TPR material is the industry standard used in quality scrapers and squeegees that need blade flexible yet firmness.
Yes, it does. You can comfortably stand while cleaning your floor tiles and grout.